F.A.Q
How does it work ?
Follow our step by step to access your personalized backup space!
Go to apps.skylock.be
The first step to access Skylock’s services is to go to apps.skylock.be to register or login. If you are not yet registered, do so by confirming your email address.
Confirm your identity with itsme
To ensure the security of you and your data, you will be asked to confirm your identity by using Itsme. This is an extra step for your safety. You will need to enter your phone number and follow the instructions.
Here you go!
You are now logged into your Skylock account. All you have to do is upload your documents, sort them and store them safely!
Do you have a question ?
F.A.Q
Can’t find the answer you’re looking for? No worries, go to our contact page to reach our team!
How can I be sure that no one can see the information in my safe ?
All your files are encrypted from point to point, and you have a unique key. Only you can access your account and your documents. Your data and documents are stored on our own servers without us being able to decrypt them.
Moreover, to ensure optimal security, we have opted for authentication via Itsme.
What documents can I store on Skylock ?
On Skylock you can store any document you wish to protect, regardless of the format. As long as you have enough storage space available.
Do you need more storage? CONTACT US
How do I sort my documents ?
There are several possibilities:
- You can start from a pre-built tree structure that you can add to as you need.
- Or you can also start from 0 to structure your documents.
Is Skylock available on a smartphone ?
In addition to being available on your computer, Skylock is also available on your mobile device such as a smartphone or via the mobile application.
Who can create a Skylock account ?
Any company or self-employed person with a company number.
What happens to my safe and its contents if the Skylock succession process starts ?
In this case, your documents will be passed on to the successor(s) that you have determined in the settings of your Skylock account.